Enterprise IT Consulting
Finally, a Consulting program that is a “win-win” for both your CFO and IT manager! CYNEB’s Enterprise know-how deliver an ITIL-based Service Desk and certified Network Operations Center from a market-leading MSP. Co-managed services allow internal IT departments to extend their capabilities through a partnership approach, leveraging CYNEB to augment the key areas of service and support, ranging from end-user service desk to managed desktop, to managed network.
Are you CFO?
Forward-thinking IT managers are turning to co-managed services to augment their internal capabilities and expertise. CYNEB works in partnership with your IT department – providing complete access to CYNEB’s IT people, processes and technology. It’s like squeezing an entire team into one empty cubicle – a team that never calls in sick, takes vacation or requires new training. Here’s how we help.
- Cost-savings & efficiency – virtual IT is generally significantly less than the cost of the traditional model.
- Expertise – having access to industry-leading ITIL Service Desk people and processes.
- 24 x 7 business world – receiving support outside of standard business hours.
- Off-loading mundane tasks – tactical services like end-user service desk and mobile device support.
- Partnering approach – internal and external IT work as a team from a central service desk system.
- Business applications – we can act as your technical liaison with 3rd party applications.
- Effective & efficient – boost employee productivity by making your helpdesk a key business service!
Are you the IT Director?
Forward-thinking IT managers are turning to co-managed services to augment their internal capabilities and expertise. CYNEB works in partnership with your IT department – providing complete access to CYNEB’s IT people, processes and technology. It’s like squeezing an entire team into one empty cubicle – a team that never calls in sick, takes vacation or requires new training. Here’s how we help.
- People – gain access to certified technicians when you need them. Supplement your team by seamlessly integrating CYNEB TECHNOLOGY into your existing infrastructure, applications and processes.
- Process – instantly add an ITIL-based service desk to your organization. CYNEB can customize our service delivery to match your existing Service Level Agreement (SLA).
- Our tools – leverage CYNEB’s comprehensive managed services system for service desk, ticketing, IT automation and security.
- Your Tools – CYNEB can also leverage your existing tools including major enterprise management software.
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